Shipping Policy

Shipping Policy

  • THL offers free shipping within India on and above orders worth INR 3,999/-
  • We strive to ensure timely delivery of Domestic orders within India in 5-7 business days* to most of the cities utilizing the services of reputed courier service providers.
  • International orders are delivered within 12-15 business days* from the date of dispatch.

Processing Your Order

We try our best to ship goods to you as soon as possible. On average, it takes us about 4-5 business days to ship goods out of our warehouse. However if the quantities ordered are customized or more than 5 pieces per product per style, it may take longer to process your order. Should this happen, we will keep you informed by email.

To calculate how much time it will take you to receive your THL merchandise, please add the shipping times given below to the 4-5 business days order processing period.

Delivery Methods, Times And Cost

Shipping Destination Shipping Service DispatchTime Delivery Time Cost
Within India Domestic Shipping Companies 4-5 Business Days 5-7 Business Days Free Shipping
International Delivery Partner 5-7 Business Days 12-15 Business Days USD 25 per piece. Price may vary per shipment weight. It will be calculated at the time of checkout.

Customs And International Shipping

All of THL’s orders are shipped internationally from our warehouse in India to your provided shipping address via our delivery partner. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with our delivery partner to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from our delivery partner for import duties and taxes, you will have to pay our delivery partner directly at the time of delivery.

In case of a customer refusing to pay the customs duty or any additional import duties, then the customer would be liable to bear the shipping charges and amount would be refunded after deducting the shipping charges for the particular shipment.

Return, Refund and Cancellation Policy

After placing the order customer can cancel the order within 1 hour if he/she wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days. Products can be returned within 24 hours from the day of delivery.